Terms and Conditions goalbet

1. Introduction and Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between goalbet ("Platform", "we", "us") and any individual ("User", "you") who registers, accesses or uses the services provided through the goalbet platform. By registering an account or continuing to use this platform, you confirm that you have read, understood and agreed to be bound by all terms contained in this document.

goalbet operates under international licensing and provides online betting services including sportsbook, online slots, live casino and table games to adult users in Malaysia. If you do not agree with any part of these terms, you are advised not to use our platform.

2. Eligibility and Account Registration

To register and use goalbet services, you must meet the following requirements:

• Be 21 years of age or older at the time of registration and throughout the period of platform use.
• Have full legal capacity to enter into a valid contractual agreement.
• Not register on behalf of another person or third party without written authorisation from goalbet.
• Not have previously been banned from using the platform by goalbet for any prior breach of terms.
• Register with accurate, truthful and complete information including your full name, MyKad number and an active mobile phone number.

Each user is only permitted to hold one account. Owning multiple accounts is strictly prohibited and may result in the closure of all accounts concerned and forfeiture of any cash balances and bonuses. goalbet reserves the right to conduct identity checks at any time and may request a copy of your MyKad or other supporting documents for verification purposes.

3. Deposits, Withdrawals and Payment Methods

goalbet provides a range of payment methods suited to users in Malaysia. All transactions are processed in Malaysian Ringgit (RM / MYR) except for payments made via cryptocurrency.

Accepted deposit and withdrawal methods:

• Touch 'n Go eWallet
• DuitNow
• Online banking (FPX) — including Maybank, CIMB, Public Bank and others
• ShopeePay
• Cryptocurrency: USDT, BTC, ETH

Users are advised to use only bank accounts or e-wallets registered in their own name for all transactions. goalbet reserves the right to hold or cancel a withdrawal if the recipient account details do not match the registered user's information.

4. Bonuses, Promotions and Wagering Requirements

All goalbet bonus offers and promotions are subject to specific terms. Users are required to understand the applicable wagering requirements before claiming any bonus.

Examples of wagering requirement calculations:

• Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering required: RM150 × 25 = RM3,750
• Deposit RM800 → Bonus RM500 (maximum cap) → Account balance RM1,300 → Wagering required: RM500 × 25 = RM12,500

Additional terms applicable to all goalbet promotions: each account is only eligible to claim each promotion once; bonuses cannot be transferred to another account; goalbet reserves the right to modify or withdraw any promotion without prior notice; users found to be abusing bonuses through hedging or other methods contrary to the spirit of the promotion may forfeit the bonus and any related winnings.

5. Game Rules and Betting

All games and bets on the goalbet platform must be conducted in accordance with the rules set for each game type. Users are responsible for understanding the rules before joining any round or betting market.

The following are strictly prohibited on the goalbet platform:

• Using automation software, bots or any tool that provides an unfair advantage
• Manipulating or attempting to manipulate game outcomes by any unauthorised means
• Communicating or colluding with other users to gain an advantage in table games or poker
• Exploiting any technical bug in the goalbet system — any winnings obtained through such means are void
• Placing bets on behalf of third parties in exchange for commission or payment

goalbet uses certified random number generators (RNG) for all slot games and relevant table games. All live casino games are broadcast live from licensed studios.

6. VIP Programme and Weekly Cashback

goalbet runs a four-tier VIP programme that awards weekly cashback to active members. Each tier offers a different cashback rate based on the user's betting activity:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

Progression to a higher VIP tier depends on the user's level of betting activity over time. goalbet reserves the right to periodically review a user's VIP status. All cashback is credited according to the platform's weekly processing schedule and is subject to the wagering terms in effect at that time.

7. User Responsibilities and Conduct

Every goalbet user is fully responsible for ensuring that their use of the platform is within the legal limits applicable to them. Users acknowledge that online betting involves financial risk and agree to bet responsibly.

Users agree not to use the goalbet platform for money laundering or any other illegal financial activity. goalbet complies with Anti-Money Laundering (AML) protocols and reserves the right to report suspicious transactions to the relevant authorities.

If a user feels that their betting habits are beginning to have a negative impact on their personal or financial life, goalbet encourages users to contact our support team for information about the self-control tools available on the platform, including deposit limits, betting limits and the option for a temporary break or self-exclusion. Visit our Responsible Gambling page for more information.

8. Liability Limits and Disclaimer

goalbet will not be held responsible for any indirect, consequential or punitive losses or damages arising from the use of the platform, including but not limited to data loss, service disruption, or damage to the user's device.

The goalbet platform is provided on an "as-is" basis. While we work to keep the platform running without interruption at all times, goalbet makes no guarantee that the service will be entirely free from technical errors or disruptions caused by factors beyond our control, such as internet outages, system maintenance, or unforeseen circumstances.

9. Account Closure, Suspension and Termination

goalbet reserves the right, at its sole discretion, to suspend or close a user's account without prior notice in the following situations:

• Breach of any terms contained in this document
• Confirmation that the user is under 21 years of age
• Identity fraud or provision of false information during registration
• Suspected activity related to money laundering
• Abuse of the bonus or promotion system
• Instructions from the relevant authorities

Users may also close their own account at any time by contacting the goalbet customer support team via live chat or email. Any remaining balance in the account will be processed in accordance with standard withdrawal procedures, subject to successful identity verification. Please note that bonus balances that have not met the wagering requirements will not be returned when an account is closed at the user's initiative.

10. Applicable Law and Dispute Resolution

These Terms and Conditions and all matters relating to the goalbet platform are governed under the laws of the international licensing jurisdiction that goalbet complies with.

Any dispute arising in connection with the platform, transactions, or these terms shall first be resolved through direct negotiation with the goalbet support team within 30 days from the date the dispute arises. If a resolution cannot be reached through negotiation, the dispute will be referred to an arbitration body appointed by goalbet's licensing authority.